Important Notes Before You Start
- Disable Second Space: If the Second Space feature is active, disable it by navigating to:
Settings > Special Features > Second Space. - Enterprise Mode Requirement: To provide optimal protection on Xiaomi devices, Netspark Mobile utilizes Xiaomi’s Enterprise Mode. This feature allows for better control and security.
- Without Enterprise Mode, content filtering will still work. However, the app is more secure from tempring removals if Enterprise mode is activated and controlled the Filtration Plugin.
- Important: If Enterprise Mode is already activated by another organization, you will need to reset your device to disable it before proceeding with the installation.
Note: If your device is running Android 15 (and above) please refer to this guide for further information regarding security certificate and safe browsing.
Step-by-Step Installation Guide
1. Download Netspark Mobile from the Google Play Store
- After registering your account and adding a device profile, you’ll receive an email or SMS with a download link. Click the link to initiate installtion process.
- Alternatively, you can open the Google Play Store, search for Netspark Mobile, and install the app.
2. Launch the Netspark Mobile App
- Open the Netspark Mobile app from your home screen.
- Tap Accept to indicate that you’ve read and agree to the Privacy Policy.
3. Activate Enterprise mode
- On a different device, open this page.
- On the Xiaomi device you wish to protect, go to Settings > Additional Settings > Enterprise mode
- Tap Activate Enterprise mode and approve the action using your lock screen password
- Use the QR scanner on the top right corner to scan the QR code.
- Scroll down and tap Activate to approve the activation of Enterprise mode.
- The device will reboot automatically.
- This will also install the Filtration Plugin as the corporate app.
4. Complete the Netspark Mobile Setup
- After the reboot, open the Netspark Mobile app again.
- Enter your Activation Code and press Install.
Your Activation Code is a unique six-character code sent by email and SMS after purchasing a license. You can also find it in the Netspark Admin Dashboard. visit this guide for further details
5. Permit App Usage Access
- Tap Continue and follow the prompts to grant Netspark Mobile access to your apps usage.
6. Approve VPN Access
- A dialog box will appear requesting VPN permissions. Tap OK to allow access.
7. Set Uninstall Protection
- You’ll be prompted to enable Uninstall Protection.
- Choose whether to:
- Require a password for uninstalling Netspark, or
- Allow any user to remove Netspark without a password.
- Make your selection and tap Continue.
8. Approve Notification Access
- A dialog box will appear requesting notification access. Tap Allow to continue.
9. Install the Security Certificate
- You will be prompted to the Security Settings menu.
- Navigate through the following options:
- More Security Settings > Encryption and Credentials > Install a Certificate > CA Certificates.
- A warning message will appear. Tap Install Anyway to proceed.
- If your device has a screen lock password, enter it when prompted.
- You will be directed to the Downloads folder. Tap the certificate file named myca.crt to complete the installation.
10. Finalize Installation
- Allow all remaining access requests that appear.
- Congratulations! Netspark Mobile is now installed successfully. Tap Continue to open the app.
Installation Complete!
You’ll notice a VPN icon in the notification bar, indicating the filter is active.
Thank you for choosing Netspark Mobile!