How to Uninstall Netspark Mobile on Android Devices

Removing Netspark Mobile from your device depends on whether Uninstall Protection was activated during installation. Follow the appropriate steps below to ensure the app is removed correctly.

If Uninstall Protection is Not Active

1. Using the Device's App Manager:

   • Long-press the Netspark Mobile icon on your device.
   • Select Uninstall from the options.
   • Confirm the action to remove Netspark Mobile.
   • All permissions, including VPN and Device Admin controls, will be revoked automatically.

2. From Within the Netspark App:

   • Open the Netspark Mobile app.
   • Tap the hamburger menu (☰) or press the Back button to open the app menu.
   • Select Uninstall from the menu.
   • Follow the prompts to remove the app, which will also revoke all relevant permissions.

If Uninstall Protection Was Activated

When Uninstall Protection is active, a direct removal (e.g., long-tapping the app icon) will not work and will be ignored. You must follow these steps:

1. Open Netspark Mobile:

   • Launch the Netspark Mobile app.
   • Open the menu (via the ☰ icon or the Back button).
   • Select Uninstall.

2. Enter the Removal Password:

   • You will be prompted to enter a password on the removal page.
   • You can use one of the following passwords:
     • Admin Password: The primary password used for the Netspark account. This password can uninstall Netspark Mobile from any device on the account.
     • Device-Specific Password: A unique password tied to the specific device license. This can be retrieved from the admin panel.

3. Retrieve the Device-Specific Password (if required):

   • Log in to the Netspark admin panel at netsparkmobile.com using your admin credentials (email and admin password).
   • Navigate to the device management section to locate the device-specific password.
   • Use this password on the removal page.
     

4.  Confirm and Complete the Process

   • Follow the prompts to finalize the uninstallation. Once completed, all permissions will be revoked, and Netspark Mobile will be removed from your device.

   ---

   Important Reminder

   Removing the app from your device does not cancel your account.
   If you wish to cancel your subscription, please follow the steps outlined in this guide: How to Cancel Your Netspark Account.

Notes for Managed Devices

• If your device is managed by an accountability partner, or an institution, you will need to contact them to request the device-specific password.
• Only the administrator of your account can provide this password from the management site.
  
  

By following the above steps, you can ensure that Netspark Mobile is uninstalled properly, without leaving any residual permissions or configurations on the device.