Website Categorization Requests

Website Categorization Requests

Requesting to review a website categorization does not require a Netspark account. 

Requests can come from:
  • Website owners

  • Website administrators

  • Content managers

  • Organizations responsible for a domain

These requests are valid and important, but they require review by the Netspark filtering team.

Because of this, they cannot be handled automatically by our AI assistant.


What Information Is Needed

To help the review process, the request should include:

  • The website URL

  • A short explanation of the request
    (for example: incorrect category, blocked access, or content update)

  • Contact information for the requester

Providing accurate information helps the team review the request more quickly.


    • Related Articles

    • Why do some applications redirect me to the website?

      Netspark's top priority is keeping you safe online at all times. ​ In 2016, Android made changes that prevent us from providing optimal protection within certain applications. Therefore, we redirected our users to the application's mobile website in ...
    • What are Netspark's content categories?

      Netspark uses content categories to group different apps and websites. Each app and website are assigned to one category based on their most defining aspect. This allows you to select which categories you wish to block/allow when setting the "Custom" ...
    • How to Test if Netspark Filtering is Active

      If you want to quickly confirm that Netspark is actively filtering browsing on your device, you can use a safe test website. Quick Test Steps Open any browser on your device (Chrome, Safari, Edge, etc.) Go to: https://proxy.org/ Check what appears on ...
    • Why is my Firefox browser not working on Windows PC?

      When Firefox connects to a secure website (the URL begins with "https://"), it must verify that the certificate presented by the website is valid. If the certificate cannot be validated, Firefox will stop the connection to the website and show the ...
    • How can I update Netspark Mobile to the latest version?

      To continue getting the best filtering experience, we recommended that you update Netspark to the most up-to-date version. You can check if your app version is the latest in the Netspark app and in the management website. The app version is displayed ...