Renewing an Expired Netspark Device License
Netspark licenses are recurring. If your subscription was canceled and expired, you can renew the same license without creating a new device profile under the existing account.
Renewing keeps all your existing device settings and content configuration intact.
This is a self-service process — no support assistance is needed.
How to Renew an Expired License
-
Log in to the Netspark Admin Dashboard (web browser only).
-
Open the Devices list.
-
Select and click the expired device you want to renew.
-
Go to the Subscription tab.
-
Click PAY.
-
Complete the payment process as prompted.
-
Once payment is completed, the license is reactivated and the device continues to be protected.
Related Articles
How to Add a New Device to Your Netspark Account
Adding a new device to your Netspark account is simple and quick. Follow the steps below to get started: Step-by-Step Guide Log in to Netspark: Open the Netspark Mobile app on your device or visit netsparkmobile.com on your browser. Log in using your ...
How do I create a Netspark Account?
How to Create a Netspark Account Welcome to Netspark! Follow these steps to create your account and start your 7-day free trial. 1. Get Started Visit netsparkmobile.com. Click Start Your Free Trial. 2. Choose Your License Select the type of license ...
How to Cancel Your Netspark Mobile Subscription
Netspark Mobile offers a 7-day free trial to help new users explore the app without commitment. If the subscription is canceled within this trial window, no charges will be applied. If not canceled, the subscription will automatically become active ...
How do I allow users access to the Netspark Mobile app?
As an account administrator, you can allow users to access the Netspark Mobile app, so they can control their own protection settings. To do so, You will need to assign a unique username and password for each specific device. In order to allow user ...
Where can I find my Activation Code?
An Activation Code is a unique six-character code sent via email and SMS after purchasing a Netspark license or subscription. You will need this code to: Install Netspark on a device. Transfer a license to a new device. Reinstall Netspark after a ...