Account Settings
Updating Payment Details
Updating Payment Method for Your Netspark Account To ensure uninterrupted service, it’s important to keep your payment details up to date. Netspark allows you to update your credit card information or change your payment method between credit card ...
Account deletion
We understand that circumstances may change, and you might need to delete your Netspark Mobile account. By deleting your account, you will permanently delete all your account details along with any associated data. Please note, If you only wish to ...
How to Add a New Device to Your Netspark Account
Adding a new device to your Netspark account is simple and quick. Follow the steps below to get started: Step-by-Step Guide Log in to Netspark: Open the Netspark Mobile app on your device or visit netsparkmobile.com on your browser. Log in using your ...
Where can I find my Activation Code?
An Activation Code is a unique six-character code sent via email and SMS after purchasing a Netspark license or subscription. You will need this code to: Install Netspark on a device. Transfer a license to a new device. Reinstall Netspark after a ...
Can I manage my account remotely?
Netspark Mobile enables you to manage your account settings remotely from your personal device wherever you are. Using the Netspark Mobile app, You can customize filter settings, manage screen time and activate other features, making it the easiest ...
How can I receive email alerts?
As an account administrator, you can improve the security of your Netspark Mobile account by receiving email alerts in case the filter has been disabled or about any attempt to log in to the Netspark Mobile app. In order to receive email alerts, ...
How to Cancel Your Netspark Mobile Subscription
Netspark Mobile offers a 7-day free trial to help new users explore the app without commitment. If the subscription is canceled within this trial window, no charges will be applied. If not canceled, the subscription will automatically become active ...
I forgot my password. How do I reset it?
If you have forgotten your Netspark account password, you can easily reset it. In order to reset your Netspark account password, please follow these steps: 1. Open the Netspark Mobile app on your device. 2. Press Forgot? in the password field. ...
How do I change my administrator username and password?
Your Netspark administrator username and password are set when you first create your account and you can change them at any time. In order to change your administrator username and/or password, please follow these steps: 1. Open the Netspark Mobile ...
How do I allow users access to the Netspark Mobile app?
As an account administrator, you can allow users to access the Netspark Mobile app, so they can control their own protection settings. To do so, You will need to assign a unique username and password for each specific device. In order to allow user ...
How do I set access permissions for users?
When allowing access to users to control their own protection settings, the user will have access to all protection settings - including the option of turning off the filter. Netspark Mobile enables you to give users as little or as much access as ...
How do I create a Netspark Account?
How to Create a Netspark Account Welcome to Netspark! Follow these steps to create your account and start your 7-day free trial. 1. Get Started Visit netsparkmobile.com. Click Start Your Free Trial. 2. Choose Your License Select the type of license ...